The add-on key was sent very promptly. And they also sorted out the "pre-order" bonus -- they added it later on the order page. Respect for the quality!
I bought the "Children's from a Fairy Tale" set on 10/20/24. Everything went well: fast payment by card, instant display of the key in my personal account, problem-free activation on my EA account. Thank you very much!
The purchase of the "Art Workshop" set was successful: I chose the payment method by bank card by entering the details, the key immediately appeared in the order details and was successfully activated on the account.
I made a pre-order on 10/09/24 at 9 am. The key appeared in my account on 10/30/24 closer to night, activated without problems, everything is fine. There was no key for bonuses in my account, however, on 11/03/24, support solved this problem and the key for bonuses appeared in my account. The key was activated without problems. Everything is great! Many thanks to the site! I really believed and hoped that the problem with receiving bonuses would be resolved in a positive way.